FAQ Help Centre home page
Sign in
Demande d'assistance
  1. FAQ
  2. Purchasing

Purchasing

Payment

  • What are the buyers fees?
  • How can I place an order?
  • Which payment methods are possible?
  • How to pay with a credit card?
  • How to pay with paypal?
  • Is that possible to pay with different paying methods ?
See all 8 articles

Order tracking

  • How to confirm the receipt of an order?
  • When will I receive my order?
  • How to know if the item is available?

Delivery

  • What is hand delivery ?
  • How much does the shipping cost?
  • How can I track my delivery?
  • How long do I have to pick up my parcel at the postal service?
  • How many kinds of shipments there are?

Return

  • My seller didn't confirm the receipt of his item, how do I do ?
  • Wich items are neither exchangeable nor refundable?
  • Why my return request is refused ?
  • What are the steps in using the money back guarantee ? Who do I return my item to ?
  • How do I get my refund ?
  • What is back on sale?

Refund

  • How do my refund is done ?
FAQ
English (GB) Deutsch Français Italiano
Powered by Zendesk