Purchasing

Payment

• What are the buyers fees?
• How can I place an order?
• Which payment methods are possible?
• How to pay with a credit card?
• How to pay with paypal?
• Is that possible to pay with different paying methods ?

See all 8 articles

Order tracking

• How to confirm the receipt of an order?
• When will I receive my order?
• How to know if the item is available?

Delivery

• What is hand delivery ?
• How much does the shipping cost?
• How can I track my delivery?
• How long do I have to pick up my parcel at the postal service?
• How many kinds of shipments there are?

Return

• My seller didn't confirm the receipt of his item, how do I do ?
• Wich items are neither exchangeable nor refundable?
• Why my return request is refused ?
• What are the steps in using the money back guarantee ? Who do I return my item to ?
• How do I get my refund ?
• What is back on sale?

Refund

• How do my refund is done ?