Selling
How to sell ?
- COVID-19 – Videdresing’s operation
- How does a sale work ?
- How can I post my items for sale ?
- How can I describe my item ?
- How to take pictures of my item ?
- How do I fix my sale price ?
Account Managment / My shop
- Why is my item still on moderation ?
- How do I change the return address ?
- How can I add/delete a picture on an item page?
- How long is the listing duration ?
- How to reduce the price of an item ?
- Why my items aren't published immediately?
Delivery
Tracking
Payment
- How long does it take to receive the bank transfer ?
- How much cost the transfer from my credit wallet to my bank account ?
- How to transfer my credit wallet to my bank account ?
- How can I be sure I will receive payment once my item is shipped?
- How much is Videdressing professional sellers' commission ?
- How much is Videdressing's commission ?
Timeframe
Return
- Why my item is returned directly to my address?
- I received my item in return, I have a complaint.
- Why my return item is turned to Videdressing?
- How can I confirm the receipt of my item in return ?
- My buyer wants to return the item, am I refunded of the shipping cost ?
- What are the reasons for the buyer to return an item ?