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How can I confirm the receipt of my item in return ?

You have 7 days to confirm the receipt of your return.

To report the good receipt of the item and its conformity, you only need to go on

My account > Pending Sales then click on YES. You confirmed then have received your item and have no problem to signal on it.

We could then refund your shipping cost (according to the dissatisfaction reason given by your buyer) and the automatic back on sale of your item.

To note: 7 days after the delivery, if you didn't manifest yourself, Videdressing could refund your buyer for you.

 

As soon as the item is back on sale, do not hesitate to change your product description considering the comments from your last buyer (condition, size, etc.).

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